Data protection and data security are important to Agent AGENTUR GmbH ("Agent AGENTUR";
"we"). We process your personal data responsibly, in accordance with
applicable legal provisions and in accordance with this privacy policy.

Content of this privacy policy
In this privacy policy, we inform you about how we collect and process personal data.
when you visit our website at https://agent-agentur.ch/ ("Website") or social media pages, contact us or use our services.

Person responsible for data processing
For the data processing described in this privacy policy, Agent AGENTUR
responsible.
If you have any questions or would like to exercise your rights under data protection law,
please contact us via info@agent-agentur.ch or write to: Agent AGENCY
GmbH, Zürcherstrasse 51, 8953 Dietikon.

Personal data processed during communication and service provision
We collect the information you provide to us when you contact us or when
You order services.
This includes general personal data, e.g. name and contact details, as well as any information on
Your position or role at the organization on whose behalf you are contacting us.
If you order chargeable services, we will also ask for your financial data, e.g. your
preferred payment method and the billing address.
We also process personal data that we receive from third parties. This regularly includes
Personal data that we collect in correspondence or in meetings with customers or clients
business partners, e.g. your name and details of your activity as a team member of the
customer or business partner.

Provision and use of our website
Use for information
You can find out more about Agent AGENTUR and our range of services on our website,
without telling us who you are. As with any connection to a web server, we log and analyze your
the server on which we have the website made available automatically stores certain technical data.
data and stores it for a short time. This includes the IP address and the operating system of your
device, the date and time of use and the type of browser used to access the website.
website.

Web analysis

We use web analytics services (currently Google Analytics, Google Search Console, Google Tag
Manager, Zoho Suite, Hotjar, Hubspot, Mailchimp, Facebook Pixel and LinkedIn Pixel) to optimize the
use of the website and to obtain information for its optimization. The data we
web analytics services used collect and store usage data by using
Cookies. Before they are transmitted to a server outside Switzerland/EU/EEA, the
requesting IP addresses are shortened. We therefore do not transmit any personal data to the provider of the web analysis services abroad.

Advertising technologies
We use advertising technologies from Google Ads and Facebook Ads on the website. So that
we may provide people who visit our website with information that is relevant to them when they visit other websites.
relevant advertising. The advertising material is displayed on the websites you visit.
based on an analysis of your previous use of our website. For this purpose the
providers of advertising technologies when you visit our website.

Resources from external websites
We integrate resources from external servers on our website. These contain visible
Content (e.g. images) and technical resources (e.g. fonts).
The technical resources are used to improve the performance or security of our
website is used. When you access these resources, the operator of the external servers learns your IP address and/or certain marginal data that is required for the use of the external operator's servers.
are necessary.

Note on the use of cookies
We use cookies, tags and similar technologies on the website to give you the best possible user experience.
user experience and to help us improve the website. Cookies are
Text files that are downloaded to your computer or mobile device when you make a
Visit the website or use an app.

Some of the cookies we use are necessary to enable certain functions of the website.
to make them available. In addition, we use cookies to optimize the use of the website.
and to obtain information to optimize the website.

You can instruct your browser not to accept cookies or to prompt you before accepting them.
a cookie is set. You can also delete cookies on your device by clicking the
corresponding function of your browser.

Use of our social media pages
On our social media pages you will find articles on current developments at Agent
AGENTUR and our range of services. The providers of the social media collect and
analyze usage data such as the number of visits and demographic information about visitors
of our company pages.
We receive evaluations from the social media providers based on this.
These only contain aggregated or otherwise sufficiently anonymized data. Only the
The respective provider can identify you on the basis of the usage data collected. Please note
Therefore, please read the data protection information of the respective provider.

Use and optimization of our newsletter

When you subscribe to our newsletter, we collect the data you provide to us.
Information. This includes general personal data such as first name, surname and e-mail address.
We use analysis services to measure and analyze the use of our newsletter.
The analytics services collect and analyze usage data such as the number of people who use a
opened the newsletter or clicked on certain posts. Based on this, we receive
created evaluations. These enable us to optimize our newsletter and provide you with
to provide content that interests you.
You can also inform us at any time that you no longer wish to receive our newsletter in the future.
would like to unsubscribe. Please use the unsubscribe link at the end of the newsletter. If you wish to
we will no longer measure and analyze your use of the newsletter in the future.

For what purposes we process your personal data and on what basis
We process your personal data primarily in order to inform you about our range of services and
to provide our services in accordance with our contractual and legal obligations, to
documenting and invoicing.
We also process your personal data for the following purposes:

• Answering your inquiries and communicating with you;
• Processing your orders
• Provision of the website;
• Analysis and optimization of the use of the website
• Marketing and advertising;
• Optimization of our posts on our social media company pages;
• Information about new developments at Agent AGENTUR and about new services
  (e.g. via our newsletter; whereby you can inform us at any time that you no longer wish to receive the newsletter).
  of such information in the future);
• fulfillment of legal obligations; and
• Enforcement of legal claims.

We have a legitimate interest in the processing corresponding to the stated purposes
your personal data. Some processing is also necessary so that we can fulfill our contractual obligations.
fulfill our obligations towards you or our legal obligations (e.g. retention obligations)
can. On this basis, we process your personal data if and to the extent that the applicable
data protection law for the lawfulness of data processing in general or for certain
processing activities requires a legal basis or justification.

How we store and protect your personal data
We store your personal data only to the extent and for as long as necessary to fulfill the purposes described in
purposes described in this data protection declaration or to fulfill legal obligations
is necessary.
In the interests of the integrity and confidentiality of personal data, we take appropriate
technical and organizational measures. In accordance with our risk assessment, we implement access controls, access controls and procedures for
regular review, assessment and evaluation of the effectiveness of the measures.

To whom we send your Passing on personal data
It may be necessary to achieve the purposes described in this privacy policy,
that we pass on your personal data to other companies. These are the following
Categories of recipients:

• external service providers;
• Suppliers and business partners;
  (if applicable)
• Authorities and courts.

Place of processing
We store and process your personal data primarily in Switzerland and the EU. We can
However, your personal data may also be transferred to recipients in countries outside Switzerland or the EU
(worldwide, especially USA). Data transfers to countries without adequate
We assume data protection based on standard data protection clauses or statutory provisions.
exceptions (e.g. necessity for contract fulfillment).
Your rights in relation to your personal data
You have the following rights in relation to personal data concerning you:

• The right to obtain information about what personal data we store about you and how we use it.
  we process them;
• the right to receive or transfer a copy of your personal data in an electronic format.
  common format;
• the right to rectification of your personal data;
• the right to erasure of your personal data; and
• the right to object to the processing of your personal data.

Please note that legal requirements and exceptions apply to these rights.
To the extent permitted by law, we may refuse your request to exercise these rights. You have
also has the right to lodge a complaint with the competent data protection supervisory authority.
to be submitted.

How we can change this privacy policy
We may amend this Privacy Policy at any time, in particular if we change our
data processing changes or if new legal provisions become applicable. The
in each case https://agent-agentur.ch/datenschutzerklaerung/ provided version.