Privacy policy

Data protection and data security are important to Agent AGENTUR GmbH ("Agent AGENTUR";
"we"). We process your personal data responsibly, in accordance with
applicable legal provisions and in accordance with this privacy policy.

Content of this privacy policy
In this privacy statement, we inform you about how we collect personal data and
process when you visit our website at ("Website") or social media pages, contact us, or use our services.

Person responsible for data processing
For the data processing described in this privacy policy, Agent AGENTUR is
If you have any questions or would like to exercise your data protection rights,
please contact us via or write to: Agent AGENCY
GmbH, Zürcherstrasse 51, 8953 Dietikon.

Personal data processed during communication and service provision
We collect the information you provide to us when you contact us or when
You order services.
This includes general personal data, e.g. name and contact details, and, if applicable, information on
Your position or role with the organization on whose behalf you are contacting us.
If you order paid services, we also request your financial data, e.g. your
preferred payment method and billing address.
We also process personal data that we receive from third parties. This regularly includes
Personal data that we collect in correspondence or in meetings with customers or
business partners, e.g. your name and details of your activity as a team member of the
customer or the business partner.

Provision and use of our website
Use for information
You can find out more about Agent AGENCY and our range of services on the website,
without telling us who you are. As with any connection to a web server, logs and
the server on which we have the website made available automatically stores certain technical
data and stores it for a short time. This includes the IP address and the operating system of your
device, the date and time of use, and the type of browser you used to access the
Access website.

Web analytics

We use web analytics services (currently Google Analytics, Google Search Console, Google Tag
Manager, Zoho Suite, Hotjar, Hubspot, Mailchimp, Facebook Pixel, and LinkedIn Pixel) in order to
to evaluate the use of the website and to obtain information for its optimization. The data we
used web analytics services collect and store usage data using
Cookies. Before they are transmitted to a server outside Switzerland/EU/EEA, the
requesting IP addresses are shortened. We therefore do not transmit any personal data to the provider of the web analytics services abroad.

Advertising Technologies
We use advertising technologies from Google Ads and Facebook Ads on the website. With it
we may inform people who visit our website when they visit other websites with information relevant to them.
relevant advertising. The advertisements are displayed on the websites you visit.
based on an analysis of your previous use of our website. For this purpose the
Providers of advertising technologies when visiting our website cookies.

Resources from external websites
We include resources from external servers on our website. These contain visible
Content (including images) and technical resources (including fonts).
Technical resources are used to improve the performance or security of our
website is used. When you access these resources, the operator of the external servers learns your IP address and/or certain marginal data that are required for the use of the external operator's servers.
are necessary.

Note on the use of cookies
We use cookies, tags, and similar technologies on the Site to provide you with the best possible
user experience and to help us improve the website. Cookies are
Text files that are downloaded to your computer or mobile device when you make a
Visit website or use an app.

Some of the cookies we use are necessary to provide certain features of the website to the
To make available. In addition, we use cookies to optimize the use of the website.
analyze and to obtain information for the optimization of the website.

You can instruct your browser not to accept cookies or to prompt you each time before
a cookie is set. You can also delete cookies from your device by using the
corresponding function of your browser.

Use of our social media pages
On our social media pages, you will find posts about current developments at Agent
AGENCY and our range of services. The providers of the social media collect and
Analyze usage data such as the number of visits and visitor demographics
of our company pages.
We receive evaluations from the social media providers based on this information.
These contain only aggregated or otherwise sufficiently anonymized data. Only the
respective provider may identify you based on the usage data collected. Note
therefore please read the privacy policy of the respective provider.

Use and optimization of our newsletter

When you subscribe to our newsletter, we collect the information you provide to us in the
Information. This includes general personal data such as first name, last name and e-mail address.
We use analytics services to measure and analyze the use of our newsletter.
The analytics services collect and analyze usage data such as the number of people using a
newsletter or clicked on certain posts. We receive based on this
created evaluations. These enable us to optimize our newsletter and to provide you with
Provide content that interests you.
You can also inform us at any time that you wish to stop receiving our newsletter in the future.
would like to renounce. Please use the unsubscribe link at the end of the newsletter. If you wish to
If you click on this button, we will no longer measure and analyze your use of the newsletter in the future.

For which purposes we process your personal data and on which basis
We process your personal data primarily in order to inform you about our range of services and to
provide our services in accordance with our contractual and legal obligations, to
document and account for.
In addition, we process your personal data for the following purposes:

  • Responding to your inquiries and communicating with you;
  • Processing your orders
  • Provision of the website;
  • Analysis and optimization of the use of the website
  • Marketing and advertising;
  • Optimizing our posts on our social media company pages;
  • Information about new developments at Agent AGENCY and about new services
    (e.g. via our newsletter; whereby you can inform us at any time that you wish to opt-out of receiving
    of such information in the future);
  • Compliance with legal obligations; and
  • Enforcement of legal claims.


We have a legitimate interest in the processing corresponding to the aforementioned purposes
of your personal data. Some processing is also necessary so that we can fulfill our contractual obligations.
fulfill obligations towards you or our legal obligations (e.g. retention obligations)
can. On this basis, we will process your personal data if and to the extent that the applicable
Data protection law for the lawfulness of data processing in general or for specific
processing activities requires a legal basis or justification.

How we store and protect your personal data
We store your personal data only to the extent and for as long as necessary to fulfill the obligations set out in
purposes described in this privacy policy or to fulfill legal obligations.
is necessary.
In the interest of the integrity and confidentiality of personal data, we make appropriate
technical and organizational measures. In accordance with our risk assessment, we implement in particular access controls, access controls, and procedures for the
regular review, assessment and evaluation of the effectiveness of the measures.

To whom we send your Share personal data
To achieve the purposes described in this Privacy Policy, it may be necessary,
that we share your personal data with other companies. These are the following
Categories of recipients:

  • external service providers;
  • Suppliers and business partners;
    (if applicable)
  • Authorities and courts.


Place of processing
We store and process your personal data primarily in Switzerland and the EU. We may
Your personal data but also to recipients in countries outside Switzerland or the EU
(Worldwide, especially USA). Data transfers to countries without adequate
We take data protection into account on the basis of standard data protection clauses or statutory provisions.
Exceptions (e.g. necessity for the fulfillment of the contract).
Your rights in relation to your personal data
You have the following rights in relation to personal data concerning you:

  • The right to receive information about what personal data we store about you and how
    we edit them;
  • the right to receive or transfer a copy of your personal data in a
    common format;
  • the right to rectify your personal data;
  • the right to have your personal data deleted; and
  • the right to object to the processing of your personal data.


Please note that legal requirements and exceptions apply to these rights.
To the extent permitted by law, we may refuse your request to exercise these rights. You have
also have the right to lodge a complaint with the competent data protection supervisory authority.
to be submitted.

How we can change this privacy policy
We may change this privacy policy at any time, particularly if we change our
data processing changes or if new legal regulations become applicable. The following applies
respectively provided version.

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